Consider your electricity usage behavior and choose the best electricity rate accordingly. For a single adult that works a 9-5 job it makes sense to opt for an electricity company that offers a plan with free nights or has a low maximum usage restriction. In the other hand, a free weekends electricity plan or higher minimum usage restriction may be more appropriate for a family with kids.
In a regulated electricity market you’re “forced” to buy your electricity from the local utility at a price that’s determined by your state and federal government. Typically, this is who you’ll pay your electric bill to, as well. However, if you live in Texas you live in a deregulated energy market. This means the state’s regulations are lifted. You can choose who provides your electricity and what price you pay for it.
The PUC’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the PUC offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official PUC website and file an informal complaint.