Just like most of all the items you buy, you need to carefully choose the right electricity plan that is best suited for yourself and/or your family. Consider the amount of energy you currently consume, usage behavior and what electric rate will save you the most money. Some electricity plans have maximum or minimum electric usage restrictions. Others offer free electricity during certain hours or days of the week, such as; free weekends electricity or free nights electricity plans. No deposit and no credit check electricity is also available for those with low credit scores.

The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
If you’re thinking about looking for a better electricity plan for you, shop and compare retail electricity providers in your area. Our pick is Direct Energy.  With plans like Free Weekends and Direct-Your-Plan, an electricity plan tailor-made to your lifestyle, you can find the perfect option for you.  Direct Energy customers also benefit from rewards programs like Refer-A-Friend, energy saving insights from Direct Your Energy and access to home services and home protection plans.
Maybe you're still stuck between 2 companies and you're looking for those tiny additional touches that make all the difference in the world. Only a small handful of Texas electricity companies offer a rewards program for their customers. Some of these rewards programs only offer one or two options, while there may be another company that offers you multiple options when it comes to your rewards.

Payless Power is a Texas electricity provider that offers cheap, pay as you go service, allowing you to choose how much you spend monthly. Putting residents first, we provide affordable Texas electricity rates with no deposit or credit check required, allowing you to get service regardless of your income or credit history. We take great pride in the service we deliver to our customers and the savings we can help them to achieve.
Since the Texas electricity market opened to competition in 2002, many Texas residents have had the opportunity to choose their own electricity provider. Instead of relying on their local utility to provide them with electricity, most Texans can choose from a variety of competitive providers, allowing them to shop around for the perfect electricity plan for their homes and lifestyles.
Once you narrowed down your choice for Texas electricity providers, research each company carefully. Visit review sites online to see what current and former customers have to say about a company. Many companies are also on social networking sites like Facebook and Twitter where you can easily interact with other customers and the company if you have any questions before signing up.
Before you switch providers, you’ll need to determine whether you’re under a contract with your current provider, and if so, how long you have left on your contract. You can usually find this information by looking at your electricity bill or by calling your energy provider. If you choose to switch before your contract is up, your current contract may outline an early termination fee. However, according to the Public Utility Commission of Texas, customers can switch providers without paying an early termination fee if they schedule the switch no earlier than 14 days before their current plan expires. When you change providers, you’ll be able to indicate the date you want the switch to occur.
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Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
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