Once you narrowed down your choice for Texas electricity providers, research each company carefully. Visit review sites online to see what current and former customers have to say about a company. Many companies are also on social networking sites like Facebook and Twitter where you can easily interact with other customers and the company if you have any questions before signing up.
While no company is perfect, we think an energy provider that owns up to mistakes and tries to treat customers fairly is a good thing for customers and for the deregulated energy industry. If a company isn't taking responsibility, we want the market competition to push them to be better, and customer reviews from energy consumers and ratepayers just like you makes that possible.
When looking at the variety of retailers, you can choose from long- or short-term contracts; fixed, variable or indexed rates; and traditional or renewable energy plans. Some retail electricity providers even offer rewards programs that give you bill credits, gift cards or other perks for paying on time or referring new customers. You also have lots of options when it comes to paying your bill. Many providers accept credit card, online or over-the-phone payments. It's easy to make the power supply switch and worth the time if you can save on your electric bill. One phone call is all it takes to switch power providers in Texas. You can get the plan that works well for you when you exercise your power to switch today!
In finding you the best Texas electric rates, we only list electric companies that have great business stability, excellent service, environmental awareness, and transparent pricing. This protects you from providers that could soon go out of business, are unattentive to customers, are environmentally unsound, or may end up charging you a higher rate than advertised.
To do so, we used five of the state’s largest electricity companies to explore six things you'll have to evaluate when you're comparing plans and providers: We’ll walk you through customer satisfaction scores, running the numbers on rates, and calculating the impact of different fees, discounts, and contract types. We'll weigh in on extra perks, like points, and green energy too.
And just like with any plan, it’s worth it to do the math to see how different scenarios will affect your bill. Take, for example, a home in Sweetwater that uses about 1,000 kWh of energy per month, and is interested in the Texas Essentials 12 plan. Zero percent renewable energy is the cheapest option — but by committing to a $5 monthly charge for its 100 percent “JustGreen” option, it’s actually cheaper than the 60 percent hybrid renewable option.