The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
This information is compiled by the Public Utility Commission of Texas from publicly available information from the Retail Electric Providers and PUC approved price to beat rates (through December 2006) using representative usage levels. Rates are calculated using the Commission Approved Residential Load Profile for each service area. The PUC makes no recommendation with respect to any REP. Although we believe these prices are accurate, the PUC makes no warranty that the prices in this table are currently being offered. Please contact the relevant REP for their current pricing offers and terms of service. Information on how to select a REP and contact information for REPs is located at www.powertochoose.com.
Variable-rate supply plans, as the name suggests, have a rate that varies based on the market price of electricity. Seasonal and market fluctuations can affect supply rates. While variable-rate supply plans can allow you to take advantage of market-price lows, there is the possibility of paying for high supply rates when demand is at its peak. These plans offer great flexibility.
Payless Power is a Texas electricity provider that offers cheap, pay as you go service, allowing you to choose how much you spend monthly. Putting residents first, we provide affordable Texas electricity rates with no deposit or credit check required, allowing you to get service regardless of your income or credit history. We take great pride in the service we deliver to our customers and the savings we can help them to achieve.
Compared to the rest of the nation, data from the U.S. Energy Information Administration which publishes annual state electric prices  shows that Texas' electric prices did rise above the national average immediately after deregulation from 2003 to 2009, but, from 2010 to 2015 have moved significantly below the national average price per kWh, with a total cost of $0.0863 per kWh in Texas in 2015 vs. $0.1042 nationally, or 17 percent lower in Texas. Between 2002-2014 the total cost to Texas consumers is estimated to be $24B, an average of $5,100 per household, more than comparable markets under state regulation. 
As a rule of thumb, if your business has less than 5 utility meters or if your average electric bill is less than $5,000 per month, you can easily shop electricity yourself and start saving quickly. Typically no deposits are required if your business has a good credit history. Service can begin within 2-3 business days of signing a contract with a provider.
There are two main types of pricing in contracts: fixed and variable. With a fixed contract, the electric rate price you sign up for cannot change for the duration of your contract. With a variable contract, the rate price is subject to increase or decrease each day or month, based on the time of year and price of electricity for the provider at that moment. Variable pricing is often higher, but may be a good choice for those that don’t want to be locked into a contract.
In this free market competing electricity retailers buy electricity wholesale from private power generators to sell at retail to around 85% of Texas residents. The partnership between generators and retailers is governed by the Electric Reliability Council of Texas, or ERCOT, which attempts to balance the power grid’s electricity supply and demand by purchasing small amounts of electricity at 15-minute intervals throughout the day.