The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
How does that work? Spark Energy buys electricity and competes in the market for the best price -- a competition that ultimately drives prices down and allows us to deliver more value for your money. In Texas, switching to a different electricity provider is kind of like changing to a different long distance company. When you switch to Spark Energy, the utility will continue to deliver electricity to your home but Spark Energy will handle all the billing, including the utility’s delivery fees and the electricity you actually use.
The average prices shown in these calculations represent average annual prices per kilowatt-hour (kWh). Some REPs charge rates that vary by season or usage level. As a result, the actual average price listed on a customer's bill for any given month may differ from that listed here, depending on the usage of the customer and the actual rates charged during that month. Please see the REP's Terms of Service document for the actual rates that will be charged by the REP.
Compare low electric rates from electricity companies in Texas. Texas Electricity Examiner compares and reviews energy plans from reliable electricity providers. We review the best energy companies and find the cheapest rates available in the market. Yes, we update our website’s information on a daily basis. We compare both, commercial and residential electricity companies. Contact us if you need help finding the right energy plan for you and your family.
Database of State Initiatives for Renewables & Efficiency (DSIRE) is a company and website that compiles a list of all the energy incentives available in the United States, by a particular state. The idea is to help inform the public about the latest and greatest energy programs and initiatives – all from one location. DSIRE receives funding from the United States Department of Energy and is run by the N.C. Clean Energy Technology Center and N.C State University. Browsing the site programs gives you access to viewing all Texas related initiatives.
You’ll never experience any interruptions when you switch electricity companies. In fact, service reliability is never affected at all. It typically requires 7 days for the new plan to go into effect and you won’t even notice when it happens. However, you want to make sure that you never make this switch before your current contract is up. Doing so could mean you’ll have to pay early termination fees or penalties.