Since the State of Texas allowed us the power to choose the energy provider we want to use, we have seen an increase of electricity companies in Texas. But having so many electricity plans to choose from can also be confusing. With your desire to find the most reliable electricity company and the energy plan with the cheapest rate, choosing the right provider is not as easy as it seems. But fortunately you have us!
The PUC’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the PUC offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official PUC website and file an informal complaint.