Containing some of the most far-reaching landscapes and densely populated cities in the country, Texas is home to a variety of exciting attractions. Along with locations like the Alamo and NASA’s Johnson Space Center, the state also offers natural settings that include the Cascade Caverns and Big Bend National Park. With demand stemming from residents and tourists alike, providing power to the Lone Star State is an important duty to be entrusted only to a dependable electricity resource that can prioritize affordability.
In a regulated electricity market you’re “forced” to buy your electricity from the local utility at a price that’s determined by your state and federal government. Typically, this is who you’ll pay your electric bill to, as well. However, if you live in Texas you live in a deregulated energy market. This means the state’s regulations are lifted. You can choose who provides your electricity and what price you pay for it.
Texas electricity rates are on their way down again. After a summer spike, electricity rates across Texas have fallen. Utility officials were concerned about having enough electricity to meet peak summer demand. This resulted in electricity providers increasing the rates on their fixed rate plans in anticipation of higher wholesale electricity prices.
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The PUC’s mission is to protect customers, foster competition, and promote high-quality infrastructure. In addition to regulating the states electric utilities and implementing legislation, the PUC offers Texas residents assistance in resolving consumer complaints. If you have a complaint with your electricity company you can go to the official PUC website and file an informal complaint.