In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.
We've pioneered our techniques and grown our expertise in the retail energy industry for more than a decade. With hundreds of thousands of customers and firm investor backing, we're a company you can count on. Spark Energy is also proud to be a publically traded company: our NASDAQ ticker is SPKE. Visit our investor relations page for more information.
Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
One of the newest and most exciting things we’ve introduced into the market is a strategic partnership with Amazon, allowing us to offer customers in Texas new fixed-rate electricity plans that include an Amazon Echo Dot. Our Power on Command and Weekends on Command plans offer protection from seasonal price fluctuations, plus an Echo Dot to manage all your smart home needs. Our Alexa Skill adds even more convenience, giving you the power to access and manage your Direct Energy account using voice commands.
Compare low electric rates from electricity companies in Texas. Texas Electricity Examiner compares and reviews energy plans from reliable electricity providers. We review the best energy companies and find the cheapest rates available in the market. Yes, we update our website’s information on a daily basis. We compare both, commercial and residential electricity companies. Contact us if you need help finding the right energy plan for you and your family.
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Prepaid electricity allows you to buy your electricity before consuming it. This is similar to a pre-paid cell phone in that you’ll pay the Retail Electric Provider (REP) upfront. You can then manage how much electricity you use throughout the month. These prepaid energy plans are best for people who can pay their bills on time and can receive notices via text or email. They’re also a good option for anyone who doesn’t have money for a large deposit, people with bad credit, anyone who wants to cut down on their electric use, or who need to split the electric bill with their roommates.
No credit check, no deposit electricity is the same as prepaid electricity. It’s simply a way of stating that the energy company approves everyone for an electric account without a deposit, credit check, or long-term contract. No credit check – no deposit electricity plans are great for anyone who has bad credit or who’s required to put down a large deposit to start their electric service under any other type of plan.
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