The Bad News: Earlier this year, Texas REPs, or Retail Energy Providers such as Frontier, TXU and Payless Power, were informed that energy prices will be high this summer. Electric Rates in major cities such as Dallas, Fort Worth, Houston, Corpus Christi and Waco are high across the board, making it almost impossible to believe a “cheapest energy” claim.
In today’s world of rising energy prices and global concerns for the environment and sustainability, there’s never been a better time to get a handle on your energy usage and cost. The old adage “what gets measured gets managed” is very true, and your first step towards energy efficiency and cost savings is to simply track your bills. GreenQuest, your personal energy information website, does that and much more!
Lantern’s founder, Elisa Kaplan, started her energy career in 1994 as a programmer for an energy software firm. She was responsible for creating a library of utility rates that allowed users to recalculate their bills and compare the results to what they were actually charged. This library offered electricity, natural gas and water/sewer rates from the smallest municipalities to the largest investor owned electric companies throughout the United States. The creation of this library resulted in an extraordinary understanding of how companies charge their customers. This evolved into a utility bill auditing service that successfully recovered millions of dollars in overcharges. The deregulation of the Texas electricity market in 2002 enabled additional savings recommendations to her many clients.
Whether you live in a large city or small town, we can save you money! Where do we provide Texas electricity? We service customers in more than 400 deregulated communities in Texas. We work with principal utilities throughout the state of Texas to provide prepaid electricity. The utilities are: Oncor in the Dallas / Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; AEP North in Abilene and other North Texas communities.
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With all this information in mind, you’re ready to search for the “right” electric company. Never settle for a company just because their name is familiar to you. This doesn’t mean that you can trust them to offer you low electric rates or that they’ll quickly restore your electricity if there’s an outage. (Remember, all electricity is delivered through the same company, so it’s up to this company to restore your electricity when there’s an outage). Instead, you’ll want to base your choice on things like pricing and the company’s customer service record. In this regard, you’ll want to learn about how many complaints people have made regarding the company you’re thinking of choosing. It may surprise you to find that some well-known Dallas electricity companies have poor scores, while companies you’ve never heard of before score quite well.
2Security and Home Automation Services are offered by NRG Connected Home LLC d/b/a Reliant, TXB19469, 1201 Fannin Street, Houston Texas 77002. Electricity services are offered by Reliant Energy Retail Services, LLC d/b/a Reliant, PUCT Certificate #10007. Both are wholly owned by NRG Energy, Inc. Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms.

Electricity rates in Texas are not fixed. Your rate can vary greatly depending on your usage and your electric plan. Some plans have relatively flat rates, while others can be all over the place. This means that you could end up paying 7¢ for 999 kWhs and 8.5¢ for 1001 kWhs. That would be a 16% increase because you microwaved a few potatoes. Learn more on the different plan types here.

Once you’ve signed up with your new energy supplier, you'll still communicate with your Dallas utility, or transmission/distribution service provider, on occasion. Oncor serves the Dallas area and responds to emergencies regarding damaged wires and power outages. Visit the Oncor website for outage updates, severe weather warnings and power interruptions in Dallas.
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