Bounce Energy loves the Internet, especially when it comes to social media. We look at social networks as exciting ways to interact with our customers, share information, and address any concerns you might have. On our social media outlets, you'll find energy efficiency tips, seasonal recipes, energy saving suggestions, green living recommendations, and a host of other fun stuff.
With deep roots in the Lone Star State, we know that good things come in big packages. And nowhere is that more evident than here in Dallas. From popular attractions like the Dallas Zoo and the newly expanded Dallas Arts District, to our legendary shopping and world-famous pro-sports teams, this is a city that has it all. As the #1 choice for electricity in Texas, we want to make this community an even better place to live – with dependable customer service and straightforward Dallas electricity plans that set us apart from other providers.
1. Legacy providers no longer rule. Get over the idea that original providers are the only companies that can offer solid, uninterrupted service. And don’t believe the fallacy that customers of legacy providers get serviced first when power goes out. Oncor Electric Delivery is responsible for maintaining the transmission system. Everybody uses Oncor to handle repairs in our region.
Most Dallas providers offer fixed-rate and variable-rate supply plans. A fixed-rate plan provides price protection for the contract’s duration. A variable-rate plan might change from month to month depending on energy market changes. Both types of plans have pros and cons, so click here for an in-depth explanation of each. Many providers also offer green energy supply plans, a variety of term lengths, rewards programs, automatic bill pay and other customer perks.

Security by Reliant isn’t your everyday alarm system.2 This all-in-one security system provides 24/7 live security monitoring services, complete with tamper-proof devices such as image sensors, cameras, wireless door locks, smart plugs and more. You can customize the equipment included with your system and enjoy remote access to your security system3 via the Reliant Connect app.

Consider pay as you go electricity as an alternative to a long term power plan. you’re looking to be frugal with electricity, prepaid lights are easier on the pocketbook. A common myth about prepaid electric is that it cost more than traditional postpaid service. This is false!  In fact, when you prepay for your power, you’re getting cheap electricity with no deposit. Our featured prepaid electric provider, Payless, makes it easy to buy your power ahead of time. Conveniently pay by phone, online or at your local Moneygram location. Free daily usage updates are sent to by text or email putting you in charge of how much you pay for your electric. Prepaid electricity is the cheapest route for many Texans, especially those with poor credit, or those not wanting to enter into a fixed rate contract.
9. Check out your favorite. After you find a company with a rate and contract length you like, learn more about it. One way is to do an Internet search of the company. Place the company’s name in various searches beside these search terms: scam, rip-off and complaints. If the company has a troubled history, find out before you sign up. If only a few results come up from disgruntled customers, don’t worry. But if there are several dozen, continue with a quick search of the company’s Better Business Bureau record. And then, most important, return to powertochoose.org and below the name of the company, you’ll see “Complaint Scorecard” and “Complaint History.” Click on those links and learn more about the company.
If you don’t want to commit to a two year fixed-rate plan, then Gexa also offers the Gexa Saver Supreme with an energy charge of 12.5 cents per kWh. At 1000 kWh of usage, the average rate of this plan is only a penny more than Gexa Saver Supreme 24 or just 8.8 cents per kWh. But with those slightly higher rates, comes a much cheaper early termination fee of only $150.
Knowing electricity rate price trend history is valuable information because the rate that you sign up for will be the rate you pay for the length of your contract.  If you moved into your home in the summer and you find yourself renewing your electricity plan every summer, you may be paying some of the highest rates offered for power all year long. It might be worth the expense to sign up for a short term plan as a stop gap measure until electricity rates are cheaper once demand isn’t as high.
First Choice Power has been certified as a retail electricity provider in Texas since 2001. Offering many types of plans, First Choice Power also makes a point of supporting the communities it is a part of. Across Texas, First Choice Power invests in hunger relief programs and offers grants to local organizations making a difference in their communities.
Electric choice is beneficial because energy shoppers can find a supply plan to suit their lifestyle. Do you live in University Park, Highland Park or North Dallas? Families could look into options that provide stability and a price-protected supply rate. Different energy companies in Dallas might offer energy-efficient products such as a renewable energy plan or smart thermostat.
*Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. If you cancel your plan early there's a fee of $135. You cannot return your Echo Dot to avoid the early cancellation fee. Terms and Conditions apply. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.

Not understanding the system, I overpaid — but I quickly grew tired of that. I decided to educate myself. Eventually, I figured out a system. My Watchdog Nation Guide to Electricity Savings is built on the idea that companies should be judged two ways — by lowest rate and by company reputation. When the stars align, the right company is obvious. (Note: This doesn’t apply to customers in mandatory electricity co-ops or municipal-owned utilities.)
Dallas energy providers offer a wide variety of contract lengths, from month-to-month variable versions to long-term fixed rate contracts that can last for years. In addition, some may choose prepaid electricity plans to avoid credit checks and deposits. There is no single right contract that fits with every person’s lifestyle and budget. Choosing the type and length of your contract depends on how long you plan to stay in your home and your specific budget requirements.

2Security and Home Automation Services are offered by NRG Connected Home LLC d/b/a Reliant, TXB19469, 1201 Fannin Street, Houston Texas 77002. Electricity services are offered by Reliant Energy Retail Services, LLC d/b/a Reliant, PUCT Certificate #10007. Both are wholly owned by NRG Energy, Inc. Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms.


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With Reliant, you have access to services beyond just electricity. When your home needs some extra TLC, we offer repair and maintenance services to fix issues or help prevent home maintenance disasters from happening.1 Now offering services in the Dallas metro area, as well as Houston, Reliant is your partner for HVAC maintenance, electrical and plumbing services and a variety of other home services in Texas.
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