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When you enroll in Wise Buy Conserve 12 Plus, our 12-month fixed price plan, not only will you get the same great price for a full year, but also the convenience of automatic payments and paperless billing. Usage Credit: $25 per billing cycle when usage is greater than 999 kWh and less than 2001 kWh. For new customers. Cancellation Fee: $200. PUCT# 10177
The nice thing about choosing a fixed, long-term contract is that your electric rates are more stable. This means that if there’s a sudden rise in energy you won’t find yourself responsible for a higher bill. However, you do need to realize that the opposite is also true: If electricity rates suddenly decrease, you’re locked into a contract and can’t switch to a lower rate plan without paying either a cancellation or early termination fee.
As a Frontier Utilities customer you have access to additional benefits including various payment options, an online account manager, text balance updates and customer service support available during business hours by phone or email. Frontier Utilities' service and workplace excellence earned it the 2014 Better Business Bureau Award of Distinction.
You can organize and shop by pricing at YOUR individual usage level, which allows you to shop and compare energy plans based on the rates you’ll actually see appear on your bill, inclusive of taxes and hidden fees. You won’t be misled by the “teaser rates” tied with higher usage levels that many homes never experience, as their usage level never reaches that pricing tier.