The nice thing about choosing a fixed, long-term contract is that your electric rates are more stable. This means that if there’s a sudden rise in energy you won’t find yourself responsible for a higher bill. However, you do need to realize that the opposite is also true: If electricity rates suddenly decrease, you’re locked into a contract and can’t switch to a lower rate plan without paying either a cancellation or early termination fee.
If you’re only going to be living in your current home or apartment for a short period of time, you may want to consider a 12 month plan which typically has better rates than shorter term plans. If you move during the term of your contract, you can either transfer your electricity plan to your new address (if possible) or cancel your contract. According to the rules of the Texas Public Utility Commission, your provider cannot charge you a cancellation fee if you provide proof of a change of address.
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Payment options like AutoPay and average billing help save you time and money when you're paying your bill. And if you ever have issues with your electricity plan or your bill that you can't solve alone, you can contact our award-winning customer care center through online chat or by phone. We're available 24/7 to answer any questions you might have about your home electricity account.
Since that humble beginning, Ambit has welcomed over a million Customers and generated over $1.2 billion in revenue. Chris and Jere’s dream of creating the finest and most-respected retail energy provider in America has driven Ambit’s success. Read Ambit’s full story, and find out more about how you can be a part of this incredible and ongoing success story.
There are over 60 different energy suppliers competing for your business on any given day in Texas. Many of these electric companies have websites that are confusing and nearly impossible to navigate, their rates and fees hidden by dense industry jargon and misleading advertising. Who has the spare the time to sort through the choices spread out over all these different sites and companies?