Check to see if there are any special offers available. Some electricity companies offer you a special discount if you sign up for a long-term contract or continually pay your bill on time. Some companies also offer freebies (e.g. high-tech thermostats, restaurant gift cards, sports team apparel) for customers who enroll in particular plans. You should never choose a plan based on these things, because such gimmicks are rarely worth it – they don’t save you money. This is also true of plans that offer free nights or weekends, because you won’t receive the best electric rates throughout the rest of the week.
If paying the deposit is an issue, you might want to consider a prepaid electric plan. Smart meter technology allows you to receive electronic notification on your account balance. This is a huge improvement over the old prepaid electric plans that required monthly true-ups. Because these electricity plans require zero deposit, they are a great way to get competitive rates while keeping some cash in your pocket.
As a Frontier Utilities customer you have access to additional benefits including various payment options, an online account manager, text balance updates and customer service support available during business hours by phone or email. Frontier Utilities' service and workplace excellence earned it the 2014 Better Business Bureau Award of Distinction.
Like other TDSPs, Oncor helps restore power to homes and businesses after an outage. The utility company also provides safety information for consumers experiencing electrical trouble during a storm. One of Oncor's safety tips urges businesses and households to create a storm safety kit with items such as batteries, water bottles and flashlights. It also suggests people avoid damaged power lines and immediately find shelter.
†Offer is available to Texas residential customers who enroll using the Promotion Code “NIGHTSFREE”. Plan bills a monthly Base Charge, an Energy Charge, and passes through Utility Transmission and Distribution delivery charges. Energy Charges for usage consumed between 9pm and 7am each day is credited back on your bill. The utility charges, including delivery charges for night time hours, are passed through at cost and aggregated on your bill. See Electricity Facts Label for details.