9. Check out your favorite. After you find a company with a rate and contract length you like, learn more about it. One way is to do an Internet search of the company. Place the company’s name in various searches beside these search terms: scam, rip-off and complaints. If the company has a troubled history, find out before you sign up. If only a few results come up from disgruntled customers, don’t worry. But if there are several dozen, continue with a quick search of the company’s Better Business Bureau record. And then, most important, return to powertochoose.org and below the name of the company, you’ll see “Complaint Scorecard” and “Complaint History.” Click on those links and learn more about the company.
In Texas, a transmission and distribution service provider (TDSP) is different from a retail electric provider (REP). While you can compare electricity rates through REPs, your TDSP is determined by where you live so you don't get to choose or change it. Oncor handles almost 120,000 miles of power lines and delivers electricity to homes and businesses. Also, the company assists about 10 million energy users in Texas.
Providers generally change their energy rates monthly to reflect their own costs for procuring electricity. This means that electricity rates follow a predictable pattern of rising and falling according to the seasons. Of course, weather and other emergencies can change this, electricity rates generally follow a predictable cycle. By using tools such as ElectricityPlans.com rate price trend, you can easily see historical rate patterns to determine if electricity rates might rise or fall in the Oncor delivery area.
“I met Elisa Kaplan, President and CEO of Lantern Power, a few years ago. Since that time I have involved Lantern Power with multiple business opportunities, residential and community organizations. In each and every instance, Elisa has not only done what she said she would do… she has exceeded expectations! Since our initial meeting, Lantern Power has created a long list of satisfied clients.”
Check to see if there are any special offers available. Some electricity companies offer you a special discount if you sign up for a long-term contract or continually pay your bill on time. Some companies also offer freebies (e.g. high-tech thermostats, restaurant gift cards, sports team apparel) for customers who enroll in particular plans. You should never choose a plan based on these things, because such gimmicks are rarely worth it – they don’t save you money. This is also true of plans that offer free nights or weekends, because you won’t receive the best electric rates throughout the rest of the week.