As a Frontier Utilities customer you have access to additional benefits including various payment options, an online account manager, text balance updates and customer service support available during business hours by phone or email. Frontier Utilities' service and workplace excellence earned it the 2014 Better Business Bureau Award of Distinction.
Comparing electricity plans in Dallas means more than just looking at plans to find the lowest rate. Be sure to take a look at each plan's Product Details to get a better idea of what each one entails. These fact sheets are more than just supply rates per kWh and term lengths; they include information on base charges, utility fees and cancellation fees. They also can include features such as usage credits, green energy products or even free weekends.
First Choice Power has been certified as a retail electricity provider in Texas since 2001. Offering many types of plans, First Choice Power also makes a point of supporting the communities it is a part of. Across Texas, First Choice Power invests in hunger relief programs and offers grants to local organizations making a difference in their communities.

Since the Texas legislature deregulated the retail electricity industry in 2002, millions of Texans have chosen to compare electricity rates and switch electricity providers. Giving electric choice back to Texans has been extremely popular, with an estimated 92% of residents having switched their own electricity plans. The ability to switch electricity providers has resulted in significant savings for many Dallas customers.
In Dallas, 0% of people have switched to a plan that has some renewable energy component to it. Another 0% have switched to a plan that is partially renewable, while 0% have switched to a plan that powers homes completely by renewable electricity. This of course means that 100% of people have remained on a plan powered by traditional sources of electricity such as coal or nuclear power.
If you don’t want to commit to a two year fixed-rate plan, then Gexa also offers the Gexa Saver Supreme with an energy charge of 12.5 cents per kWh. At 1000 kWh of usage, the average rate of this plan is only a penny more than Gexa Saver Supreme 24 or just 8.8 cents per kWh. But with those slightly higher rates, comes a much cheaper early termination fee of only $150.
A final perk to switching providers is that you can choose between different sources of electricity. Before having the power to choose your electricity in Dallas you got whatever your utility was dishing out. Now you have the right to find a plan that works for you. If you care about renewable electricity, you can now sign up with a green company that produces your electricity without waste.
9. Check out your favorite. After you find a company with a rate and contract length you like, learn more about it. One way is to do an Internet search of the company. Place the company’s name in various searches beside these search terms: scam, rip-off and complaints. If the company has a troubled history, find out before you sign up. If only a few results come up from disgruntled customers, don’t worry. But if there are several dozen, continue with a quick search of the company’s Better Business Bureau record. And then, most important, return to powertochoose.org and below the name of the company, you’ll see “Complaint Scorecard” and “Complaint History.” Click on those links and learn more about the company.
You can organize and shop by pricing at YOUR individual usage level, which allows you to shop and compare energy plans based on the rates you’ll actually see appear on your bill, inclusive of taxes and hidden fees. You won’t be misled by the “teaser rates” tied with higher usage levels that many homes never experience, as their usage level never reaches that pricing tier.
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