Bounce Energy loves the Internet, especially when it comes to social media. We look at social networks as exciting ways to interact with our customers, share information, and address any concerns you might have. On our social media outlets, you'll find energy efficiency tips, seasonal recipes, energy saving suggestions, green living recommendations, and a host of other fun stuff.


The city of Dallas is poised to reap huge benefits from a transformation in how energy is distributed. That’s because there’s a will and a way to get consumers savings on their electricity bills through the use of a competitive market. Texas is already ahead of the game on energy. It’s known for having plenty of oil, but it’s also got a rapidly growing renewable sector. Now, consumers can save on their monthly bills by switching to a retail electricity provider that offers lower rates.

In Dallas, 0% of people have switched to a plan that has some renewable energy component to it. Another 0% have switched to a plan that is partially renewable, while 0% have switched to a plan that powers homes completely by renewable electricity. This of course means that 100% of people have remained on a plan powered by traditional sources of electricity such as coal or nuclear power.

*Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. If you cancel your plan early there's a fee of $135. You cannot return your Echo Dot to avoid the early cancellation fee. Terms and Conditions apply. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.

Dallas' hot, humid weather makes your energy bills a chore in the summer. Enrolling in a Bounce plan, however, ensures we'll be with you every step of the way. As temperatures start to climb, you'll receive Bounce Energy's weekly usage emails, allowing you to effectively monitor your energy usage and avoid any surprises. Another way to avoid surprises is to lock in your electricity rate with our of our many fixed rate plans. You can lock in your rate for as long as 3 years and not worry about fluctuating energy prices through the entire period.
Payment options like AutoPay and average billing help save you time and money when you're paying your bill. And if you ever have issues with your electricity plan or your bill that you can't solve alone, you can contact our award-winning customer care center through online chat or by phone. We're available 24/7 to answer any questions you might have about your home electricity account. 
Are you still browsing for Dallas energy options that align with your home's energy consumption? We've evaluated supply offers in your area from leading energy companies. Electricity rates in your neighborhood will vary, so make sure you understand what you're looking for. Shop for a supply rate based on company history, contract type and length, customer rewards and more.
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