In Texas, a transmission and distribution service provider (TDSP) is different from a retail electric provider (REP). While you can compare electricity rates through REPs, your TDSP is determined by where you live so you don't get to choose or change it. Oncor handles almost 120,000 miles of power lines and delivers electricity to homes and businesses. Also, the company assists about 10 million energy users in Texas.

Like other TDSPs, Oncor helps restore power to homes and businesses after an outage. The utility company also provides safety information for consumers experiencing electrical trouble during a storm. One of Oncor's safety tips urges businesses and households to create a storm safety kit with items such as batteries, water bottles and flashlights. It also suggests people avoid damaged power lines and immediately find shelter.
Not understanding the system, I overpaid — but I quickly grew tired of that. I decided to educate myself. Eventually, I figured out a system. My Watchdog Nation Guide to Electricity Savings is built on the idea that companies should be judged two ways — by lowest rate and by company reputation. When the stars align, the right company is obvious. (Note: This doesn’t apply to customers in mandatory electricity co-ops or municipal-owned utilities.)
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With all this information in mind, you’re ready to search for the “right” electric company. Never settle for a company just because their name is familiar to you. This doesn’t mean that you can trust them to offer you low electric rates or that they’ll quickly restore your electricity if there’s an outage. (Remember, all electricity is delivered through the same company, so it’s up to this company to restore your electricity when there’s an outage). Instead, you’ll want to base your choice on things like pricing and the company’s customer service record. In this regard, you’ll want to learn about how many complaints people have made regarding the company you’re thinking of choosing. It may surprise you to find that some well-known Dallas electricity companies have poor scores, while companies you’ve never heard of before score quite well.
Once you’ve signed up with your new energy supplier, you'll still communicate with your Dallas utility, or transmission/distribution service provider, on occasion. Oncor serves the Dallas area and responds to emergencies regarding damaged wires and power outages. Visit the Oncor website for outage updates, severe weather warnings and power interruptions in Dallas.

The city of Dallas is home to over 1.2 million residents, making it the third-most populated city in Texas. As a territory, it encompasses twenty zip codes and covers 385.8 square miles. Based on its proximity to Fort Worth, the two cities form Texas’ largest metroplex, which doubles as the fourth-most populated metropolitan area in the US. Not only does the metroplex have the largest metropolitan economy in the state, it lies within a deregulated market, allowing residents to choose the energy provider that they receive service from.
Are you still browsing for Dallas energy options that align with your home's energy consumption? We've evaluated supply offers in your area from leading energy companies. Electricity rates in your neighborhood will vary, so make sure you understand what you're looking for. Shop for a supply rate based on company history, contract type and length, customer rewards and more.
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