With Reliant, you have access to services beyond just electricity. When your home needs some extra TLC, we offer repair and maintenance services to fix issues or help prevent home maintenance disasters from happening.1 Now offering services in the Dallas metro area, as well as Houston, Reliant is your partner for HVAC maintenance, electrical and plumbing services and a variety of other home services in Texas.
With deep roots in the Lone Star State, we know that good things come in big packages. And nowhere is that more evident than here in Dallas. From popular attractions like the Dallas Zoo and the newly expanded Dallas Arts District, to our legendary shopping and world-famous pro-sports teams, this is a city that has it all. As the #1 choice for electricity in Texas, we want to make this community an even better place to live – with dependable customer service and straightforward Dallas electricity plans that set us apart from other providers.
7. Pick your poison. Deeper in the website you see a search box along the left side. Under “Plan Type,” a recommended pick is fixed, but you can also choose a variable or an indexed market rate. (The Watchdog likes fixed since market conditions can grow volatile.) Under “Price,” type in a range from 4 cents to 12 cents. That’s a good spread. Pick a contract length. Fill out the other boxes. Then hit “Refresh Results” on the bottom. Keep trying different combinations to see what the prices are that day. They change often.
Electricity rates in Texas are not fixed. Your rate can vary greatly depending on your usage and your electric plan. Some plans have relatively flat rates, while others can be all over the place. This means that you could end up paying 7¢ for 999 kWhs and 8.5¢ for 1001 kWhs. That would be a 16% increase because you microwaved a few potatoes. Learn more on the different plan types here.
“I met Elisa Kaplan, President and CEO of Lantern Power, a few years ago. Since that time I have involved Lantern Power with multiple business opportunities, residential and community organizations. In each and every instance, Elisa has not only done what she said she would do… she has exceeded expectations! Since our initial meeting, Lantern Power has created a long list of satisfied clients.”
8. Study the results. For the selection cited above, several dozen companies recently offered rates in that range. Remember that the lowest rates could come from a company with a poor reputation, but more on that later. Contract lengths varied from one to 36 months. Each service plan comes with links to “Terms of Service,” “Facts Sheet,” “Signup” and “Special Terms.” When you click on these, you learn the nitty-gritty details. Many companies have minimums about the amount of power you must use, or you pay more. Carefully look for language about other fees.
9. Check out your favorite. After you find a company with a rate and contract length you like, learn more about it. One way is to do an Internet search of the company. Place the company’s name in various searches beside these search terms: scam, rip-off and complaints. If the company has a troubled history, find out before you sign up. If only a few results come up from disgruntled customers, don’t worry. But if there are several dozen, continue with a quick search of the company’s Better Business Bureau record. And then, most important, return to powertochoose.org and below the name of the company, you’ll see “Complaint Scorecard” and “Complaint History.” Click on those links and learn more about the company.
Payment options like AutoPay and average billing help save you time and money when you're paying your bill. And if you ever have issues with your electricity plan or your bill that you can't solve alone, you can contact our award-winning customer care center through online chat or by phone. We're available 24/7 to answer any questions you might have about your home electricity account.