Dallas' hot, humid weather makes your energy bills a chore in the summer. Enrolling in a Bounce plan, however, ensures we'll be with you every step of the way. As temperatures start to climb, you'll receive Bounce Energy's weekly usage emails, allowing you to effectively monitor your energy usage and avoid any surprises. Another way to avoid surprises is to lock in your electricity rate with our of our many fixed rate plans. You can lock in your rate for as long as 3 years and not worry about fluctuating energy prices through the entire period.
Payment options like AutoPay and average billing help save you time and money when you're paying your bill. And if you ever have issues with your electricity plan or your bill that you can't solve alone, you can contact our award-winning customer care center through online chat or by phone. We're available 24/7 to answer any questions you might have about your home electricity account.
1Home services, home warranty and commercial generator offer, installation and maintenance are provided by Reliant Energy Retail Services LLC dba Reliant, a wholly owned subsidiary of NRG Energy, Inc. Zero-down and third-party financing is subject to credit approval. A limited warranty on each generator is provided by the respective manufacturer of each generator. Reliant Energy Retail Services LLC is in no way affiliated with the generator manufacturers and except for optional maintenance plans or extended warranties that may be purchased, Reliant Energy Retail Services makes no additional representations or warranties of any kind with respect to the generators or the manufacturer’s products or services. See terms and conditions for specific warranty details.
If you live in the Dallas area and your utility is Oncor Electric Delivery Company, then you have the power to choose your electricity provider. There are several ways to shop for electricity. You can sort through direct mail advertisements that require you to call the company to find out the actual electricity rate. You can also listen to annoying telemarketing calls during your dinner hour. In this digital age, however, many of us prefer to shop online to find the best electricity rates.
Fixed-rate, long-term (contract) plans provide stability in electricity rates. If market energy costs suddenly trend upward where you live, you can rest assured that you won’t have to pay more out of pocket. However, if you want to switch to a different, lower-cost plan before the end of the contract term, you’ll likely have to pay a cancellation or early termination fee.