You can organize and shop by pricing at YOUR individual usage level, which allows you to shop and compare energy plans based on the rates you’ll actually see appear on your bill, inclusive of taxes and hidden fees. You won’t be misled by the “teaser rates” tied with higher usage levels that many homes never experience, as their usage level never reaches that pricing tier.
The city of Dallas is poised to reap huge benefits from a transformation in how energy is distributed. That’s because there’s a will and a way to get consumers savings on their electricity bills through the use of a competitive market. Texas is already ahead of the game on energy. It’s known for having plenty of oil, but it’s also got a rapidly growing renewable sector. Now, consumers can save on their monthly bills by switching to a retail electricity provider that offers lower rates.
Lantern’s founder, Elisa Kaplan, started her energy career in 1994 as a programmer for an energy software firm. She was responsible for creating a library of utility rates that allowed users to recalculate their bills and compare the results to what they were actually charged. This library offered electricity, natural gas and water/sewer rates from the smallest municipalities to the largest investor owned electric companies throughout the United States. The creation of this library resulted in an extraordinary understanding of how companies charge their customers. This evolved into a utility bill auditing service that successfully recovered millions of dollars in overcharges. The deregulation of the Texas electricity market in 2002 enabled additional savings recommendations to her many clients.
As a Frontier Utilities customer you have access to additional benefits including various payment options, an online account manager, text balance updates and customer service support available during business hours by phone or email. Frontier Utilities' service and workplace excellence earned it the 2014 Better Business Bureau Award of Distinction.
The Bad News: Earlier this year, Texas REPs, or Retail Energy Providers such as Frontier, TXU and Payless Power, were informed that energy prices will be high this summer. Electric Rates in major cities such as Dallas, Fort Worth, Houston, Corpus Christi and Waco are high across the board, making it almost impossible to believe a “cheapest energy” claim.
With all this information in mind, you’re ready to search for the “right” electric company. Never settle for a company just because their name is familiar to you. This doesn’t mean that you can trust them to offer you low electric rates or that they’ll quickly restore your electricity if there’s an outage. (Remember, all electricity is delivered through the same company, so it’s up to this company to restore your electricity when there’s an outage). Instead, you’ll want to base your choice on things like pricing and the company’s customer service record. In this regard, you’ll want to learn about how many complaints people have made regarding the company you’re thinking of choosing. It may surprise you to find that some well-known Dallas electricity companies have poor scores, while companies you’ve never heard of before score quite well.
†Offer is available to Texas residential customers who enroll using the Promotion Code “NIGHTSFREE”. Plan bills a monthly Base Charge, an Energy Charge, and passes through Utility Transmission and Distribution delivery charges. Energy Charges for usage consumed between 9pm and 7am each day is credited back on your bill. The utility charges, including delivery charges for night time hours, are passed through at cost and aggregated on your bill. See Electricity Facts Label for details.
Once you’ve signed up with your new energy supplier, you'll still communicate with your Dallas utility, or transmission/distribution service provider, on occasion. Oncor serves the Dallas area and responds to emergencies regarding damaged wires and power outages. Visit the Oncor website for outage updates, severe weather warnings and power interruptions in Dallas.