With all this information in mind, you’re ready to search for the “right” electric company. Never settle for a company just because their name is familiar to you. This doesn’t mean that you can trust them to offer you low electric rates or that they’ll quickly restore your electricity if there’s an outage. (Remember, all electricity is delivered through the same company, so it’s up to this company to restore your electricity when there’s an outage). Instead, you’ll want to base your choice on things like pricing and the company’s customer service record. In this regard, you’ll want to learn about how many complaints people have made regarding the company you’re thinking of choosing. It may surprise you to find that some well-known Dallas electricity companies have poor scores, while companies you’ve never heard of before score quite well.
While the best electricity provider for you is dependent on your specific budget and energy usage, you can’t go wrong with a plan from any of our top retailers. Consider what’s most important to you: Is it term-length? Green energy options? Rewards programs or home service offerings? No matter what, SaveOnEnergy.com can help you find the plan and provider for you.
As a Frontier Utilities customer you have access to additional benefits including various payment options, an online account manager, text balance updates and customer service support available during business hours by phone or email. Frontier Utilities' service and workplace excellence earned it the 2014 Better Business Bureau Award of Distinction.
Living in the Dallas metroplex area and being served by Oncor as your local electric utility means that you have the power to choose from among dozens of competing electricity providers. All of them offer multiple rates, contract lengths and discount offers. In addition, each provider has its own website designed to lead you through the maze of complicated offers, which are often filled with confusing EFL details, overlooked fine print, and introductory rates. As a result, many customers are still confused by legal terms and narrow usage level bill credits frequently used on electricity plans for marketing purposes. As a result, they often end up getting surprised by unexpected fees and missing out on potential savings on their electric bills.
You can organize and shop by pricing at YOUR individual usage level, which allows you to shop and compare energy plans based on the rates you’ll actually see appear on your bill, inclusive of taxes and hidden fees. You won’t be misled by the “teaser rates” tied with higher usage levels that many homes never experience, as their usage level never reaches that pricing tier.