“ I have the generous saver plan that renews annually. I just renewed for my second year. We love this plan! saving so much I had to call in a couple times to make sure they were charging me correctly. I had never paid under $100 in the summer before in the middle of the heat waves in Texas. I recommend and no I do not work for them, just a regular customer. ”
“ The day after I posted a review on this web site, a StarTex representative contacted me about my review. She lowered the minimum usage fee to $4.99 and the minimum kWh threshold to 500. She renegotiated my contract to my full satisfaction, and now I'm a very happy customer. I wish I had been able to amend my earlier review, but instead, I just posted a new one here.
Following a warning from the FBI last month that Russian hackers were attacking the US power grid, Energy Services Group (ESG) has been knocked offline for the second time in recent months. As of this writing, ESG’s systems remain offline to scores of brokers, suppliers, and utilities in Texas that rely on them every single day. ESG has yet to release many details in regards to the continued outage, but it has stated that it will be down until “further notice.” ESG not only strongly supports and impacts Texas’ energy operations, but dozens of other states, provinces, and prefectures,...
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But competition didn't necessarily end up cutting prices, according to the report. One contributing factor is confusion among customers as they try to choose among scores of retail electricity providers and the overwhelming variation of plans, leading many to just stick with familiar companies rather than look for better deals, according to the Texas Coalition for Affordable Power .
About 14 years ago, Texas deregulation laws initiated competition for electric companies. In Fort Worth, people in the community can pick a retail electric provider (REP), but not all renters, business owners and homeowners in Texas have this option. If consumers own a business, live or rent in the city, they can decide amongst Fort Worth electric rates in their ZIP code.