If you’ve read the news in recent weeks, it’s become extremely clear that hurricane season is upon the United States. While hurricane season itself isn’t unusual, the fact that so many of these storms are making landfall in places like Texas and Florida is. The problem with hurricanes making landfall is that they can cause incredible damage in a short period of time. With winds between 74 (category 1) to 154 (category 5) mph, and an average rainfall of 5 – 15 inches, power lines can break, poles can topple over, and the power in your home can go out —...
While energy deregulation aims to help people afford the electricity they use, the fact that it opens the electricity market up to competition can sometimes encourage the wrong kinds of people. Energy deregulation allows organizations known as electricity providers (and their affiliates) to offer supply related energy services to energy consumers.  The vast majority of these organizations and the people working for them are legit and offer many different types of products and services that are reasonable, fair, and are advertised with honesty and transparency. However, there are individuals out there who try to take advantage of consumers. They run...

Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.
About 14 years ago, Texas deregulation laws initiated competition for electric companies. In Fort Worth, people in the community can pick a retail electric provider (REP), but not all renters, business owners and homeowners in Texas have this option. If consumers own a business, live or rent in the city, they can decide amongst Fort Worth electric rates in their ZIP code.
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