“ I have been with Startex since 2006.I have been pleasently surprised with their prompt,friendly service.Unlike prior experiences with my local cable and phone company.When you call with a question.They have never let me languish on hold.Or subject you to some horrid robot goonie.Although,I have noticed a little cheaper rate elsewhere.I will stick with Startex.I guess that I am "old school".And In these times of poor service and rude people.That means alot to me. ”
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Companies across many industries use sales, promotions, and incentives to advertise and attract new customers — electric companies in deregulated states are no different. Many homes and businesses across the United States benefit from having the option to choose an electricity provider. Of course, after the initial 3-month, 6 month, 12-month plan, etc. contract has expired with one provider, a home or business can switch to another provider offering services in that area. Since switching electricity companies is fairly easy, most providers offer different types of incentives to try and attract a competitor’s customers. But first things first. Before we get...
But competition didn't necessarily end up cutting prices, according to the report. One contributing factor is confusion among customers as they try to choose among scores of retail electricity providers and the overwhelming variation of plans, leading many to just stick with familiar companies rather than look for better deals, according to the Texas Coalition for Affordable Power .
Residents get to choose their provider as there are many different ones serving the area. With a total of 7.5 million customers, Oncor Electric Delivery manages Fort Worth's utility service areas and distributes power to residences. Although residents can only have Oncor Electric Delivery as their utility company, they get their choice of suppliers. Several energy providers serve Fort Worth, and it can sometimes be hard for people to know which service to select. Choose Energy helps connect consumers with reliable energy companies such as TriEagle Energy, TXU Energy and Direct Energy.