Thank you for serving our country as a member of the US Armed Forces! As our way of showing gratitude, our military plans deliver exclusive discounted rates on fixed-rate electricity for your Texas home. And when you join the community of veterans and active-duty military who have signed up with Bounce Energy, you’ll enjoy fantastic customer service, convenient online access to your electricity account, and the ability to be rewarded when you pay your bill on time.
Switching to a different electricity supplier in Texas is kind of like picking a different phone company. When you switch to Spark Energy, the utility will continue to deliver your electricity, and they will remain your point of contact in case of an emergency. We’ll bill you monthly for the utility’s delivery services and for your electricity usage.
But competition didn't necessarily end up cutting prices, according to the report. One contributing factor is confusion among customers as they try to choose among scores of retail electricity providers and the overwhelming variation of plans, leading many to just stick with familiar companies rather than look for better deals, according to the Texas Coalition for Affordable Power .
“  I've NEVER had a problem with StarTex. I've had several others and their rates and fees always increase. Startex doesn't have the lowest rate, but they are about in the middle. I always use the "AMI" promotional code when I renew and it gives me the cheapest possible price...typically about .2 cents off per kWh. I pay via my banks bill pay system and have never had an issue. They send me monthly bills, they send me renewal notices, and their customer service has always been prompt and courteous. I would highly recommend StarTex for a reliable, cost efficient, and good power company. ”
Since areas surrounding downtown – such as Sycamore and Northside – are mostly populated by families, homeowners might want to consider plans that will last for several years. Rather than switching REPs every few months, you can choose to stick with your preferred retailer for a longer period of time by opting for a long-term contract. Also, if you're looking to grow a relationship with your REP, you can research retailers based on their attention to customer care.
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