Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.

Located in Northern Texas, Fort Worth was founded in 1849. Based on population, the city is the fifth largest in Texas and boasts a population of almost nine-hundred thousand citizens. Originally founded as an army outpost, the city has transformed into one of the most prolific cities in the state. As part of the DFW metroplex, it contributes to the fourth largest metropolitan area in the United States. Due to the fact that Texas as a whole maintains a deregulated market, the city’s residents are able to select from a variety of energy service providers.
Companies across many industries use sales, promotions, and incentives to advertise and attract new customers — electric companies in deregulated states are no different. Many homes and businesses across the United States benefit from having the option to choose an electricity provider.  Of course, after the initial 3-month, 6 month, 12-month plan, etc. contract has expired with one provider, a home or business can switch to another provider offering services in that area. Since switching electricity companies is fairly easy, most providers offer different types of incentives to try and attract a competitor’s customers. But first things first. Before we get...
If you’ve read the news in recent weeks, it’s become extremely clear that hurricane season is upon the United States. While hurricane season itself isn’t unusual, the fact that so many of these storms are making landfall in places like Texas and Florida is. The problem with hurricanes making landfall is that they can cause incredible damage in a short period of time. With winds between 74 (category 1) to 154 (category 5) mph, and an average rainfall of 5 – 15 inches, power lines can break, poles can topple over, and the power in your home can go out —...
Along with its sizeable population, the city also maintains one of the higher electricity usage levels in Texas and averages 1,400 kWh worth of consumption per month, exceeding the national average by around 500 kWh. In addition, residents pay an average monthly electricity bill of over $130, once again topping the US average. This makes the ability to select from various service providers important, as it presents an opportunity for the people to cut back on the expenses they incur each and every month.

There seems to be a lot of talk about cybersecurity lately.  At first glance, it might seem like a subject that doesn’t really apply to energy, however if we take a closer look, we can see that energy related cybersecurity is extremely important. We know this because the Department of Energy has recently released a cybersecurity strategy to try and strengthen our electricity grid’s security, processes and management. The reason why they developed this strategy is to try and better manage the hacking activities that have taken place in recent years. Before we dive into the strategy and the different ways...

I LOVE this company. No deposit, my power was turned on within 24 hours. I get a daily text and e-mail telling me my electrical usage each day along with my balance and estimated day remaining.. I can really see how what activitues affect my usage and adjust.. I never have a big bill i just add funds each pay day and add a little extra when i have …
Yesterday, Shell Energy North America announced that they have officially signed an agreement to purchase MP2 Energy LLC. The signed agreement is only the first step in the acquisition process, as the agreement still needs to be approved by regulators. This approval process is expected to wrap up before the last few months of 2017. According to a recent press release published by Cision PR Newswire, Glenn Wright, Vice President of Shell Energy North America provided the following statement: “We are proud to bring MP2 into the Shell Energy North America family,” he said. “MP2 has established itself as a significant...
But competition didn't necessarily end up cutting prices, according to the report. One contributing factor is confusion among customers as they try to choose among scores of retail electricity providers and the overwhelming variation of plans, leading many to just stick with familiar companies rather than look for better deals, according to the Texas Coalition for Affordable Power .
Free Nights & Free Weekends electricity plans are an incredibly popular choice for Texas electricity customers. Providers have answered customer’s demand with several ‘free time’ electricity plan choices. Most of these time of use plans offer free weekends, while others offer free nights or even a free month of electricity. Customers love the idea of free electricity, and why not? Hot summers in Texas require a lot of electricity!
“  I've NEVER had a problem with StarTex. I've had several others and their rates and fees always increase. Startex doesn't have the lowest rate, but they are about in the middle. I always use the "AMI" promotional code when I renew and it gives me the cheapest possible price...typically about .2 cents off per kWh. I pay via my banks bill pay system and have never had an issue. They send me monthly bills, they send me renewal notices, and their customer service has always been prompt and courteous. I would highly recommend StarTex for a reliable, cost efficient, and good power company. ”
That means that customers in Houston paid an average of $5,500 more for electricity over a 14-year time span beginning in 2002, according to the group that buys electricity on behalf of municipal governments in Texas. The calculation, which uses data from the U.S. Energy Information Administration, assumes monthly electricity use of 1,300 kilowatt hours.
Located in Northern Texas, Fort Worth was founded in 1849. Based on population, the city is the fifth largest in Texas and boasts a population of almost nine-hundred thousand citizens. Originally founded as an army outpost, the city has transformed into one of the most prolific cities in the state. As part of the DFW metroplex, it contributes to the fourth largest metropolitan area in the United States. Due to the fact that Texas as a whole maintains a deregulated market, the city’s residents are able to select from a variety of energy service providers.
With close to 1 million residents, Fort Worth is a part of a fast-growing metropolitan area – including Arlington and Dallas – in North Central Texas. The city is made up of seven districts, all of which are deregulated. Aside from Fort Worth electricity supply options, the city has hidden gems when it comes to entertainment. Check out local spots such as craft breweries, music halls and authentic western apparel stores. The city is known as "Where the West Begins" for a reason!
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