Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.

Companies across many industries use sales, promotions, and incentives to advertise and attract new customers — electric companies in deregulated states are no different. Many homes and businesses across the United States benefit from having the option to choose an electricity provider.  Of course, after the initial 3-month, 6 month, 12-month plan, etc. contract has expired with one provider, a home or business can switch to another provider offering services in that area. Since switching electricity companies is fairly easy, most providers offer different types of incentives to try and attract a competitor’s customers. But first things first. Before we get...


If you’re a Duke Energy customer, your piggy bank might see a little more coin this summer. According to recent press release, customers of Duke Energy are likely in for a treat this summer! Experts say that based on several different factors, the electric power company’s customer’s bills will be 3% – 4% lower compared to 2016’s summer months. President of Duke Energy Ohio and Kentucky had the following to say about the good news: “We experienced warmer-than-normal weather last summer. As a result, our customers used more electricity to cool their homes. This summer, we’re forecasting temperatures that are closer to normal. That means our...

It’s recently come to our attention that there are some fairly substantial market changes that are impacting commercial customer electricity statements. These market changes have to do with something called the 4 Coincident Peak (4CP) program. If you participated in this program in 2016, then you might have already noticed that your utility has sent you new charges. The reason for this is because they have determined that your meter’s “demand element” has changed. But what do these changes really mean? What is the 4CP program and why are utilities suddenly applying new charges? And how can you benefit from...
So, you just found out — whether you read our blog post that broke the news or got a letter in the mail — that Breeze Energy is no longer in business in the state of Texas. For starters, you’re not alone.  There are almost 10,000 customers, homes, businesses, apartment complexes, etc., that are no longer able to get their electricity through Breeze Energy. What are my options?  Well, your immediate option is to do nothing.  This is a very bad option, however, as you’re currently at the Provider of Last Resort (POLR).  Simply put:  yes, your electricity is still on, but you’re paying a very high rate for it.  The good news is that there is no contract or agreement with a POLR and you’re free and very much encouraged to switch to an alternative retail energy provider as soon as possible. What are some good, reliable providers? We’ve partnered with dozens of REPs (Retail Electricity Providers) throughout numerous deregulated states.  As Texas is by far the biggest deregulated market — in addition to being where our headquarters is located — we have more rates, plans, and providers to choose from in Texas than in any other state. Enter in your zip code in the form above to view available rates and plans in your area.  We offer plans for both homes and businesses. “Green” Providers Similar to...
Consumers in Houston, Dallas, Fort Worth and Corpus Christi were promised bargains on electricity when the Texas Legislature deregulated the electricity market. But 16 years later they're still paying more for electricity than their counterparts in cities Texas lawmakers exempted from deregulation such as Austin and San Antonio, according to the Texas Coalition for Affordable Power which analyzed federal electricity pricing data.

Residents get to choose their provider as there are many different ones serving the area. With a total of 7.5 million customers, Oncor Electric Delivery manages Fort Worth's utility service areas and distributes power to residences. Although residents can only have Oncor Electric Delivery as their utility company, they get their choice of suppliers. Several energy providers serve Fort Worth, and it can sometimes be hard for people to know which service to select. Choose Energy helps connect consumers with reliable energy companies such as TriEagle Energy, TXU Energy and Direct Energy.
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