Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.
There are many people across the United States that rely on government run assistance programs to help pay their electricity bills. The primary purpose of these assistance programs is to ensure that everyone, regardless of financial income, has access to basic needs like electricity. Texas in particular offers a few assistance programs. However, as of late there has been some confusion as to which plans continue to provide electricity consumers with assistance, and which ones have ended. One of the biggest programs we get questions about the most often is Lite-Up Texas. This assistance program is actually defunct, meaning that...
Customers can find deals in competitive electricity markets if they take the time and effort to look at web sites such as powertochoose.org, the official comparison shopping site of the Public Utility Commission. The study cited a PUC survey of retail electricity offerings in Houston that showed nine deals in March that were lower than the regulated price of electricity in San Antonio.
Eversource, an electricity services company headquartered in Boston, Massachusetts, recently announced that they plan to reduce their electricity rates during the summer months of 2017. With over 1.7 million customers, the company hopes that this decrease will contribute to its mission of delivering safe, affordable and reliable energy to western areas of the state. Details on Changes According Massachusetts state law, Basic Service supply rates need to change twice a year. These changes take place on pre-defined dates: January 1st and July 1st. Due to this law, Eversource put in this request earlier this month with the Department of Public Utilities (DPU) of Massachusetts. This...
Bounce Energy loves the Internet, especially when it comes to social media. We look at social networks as exciting ways to interact with our customers, share information, and address any concerns you might have. On our social media outlets, you'll find energy efficiency tips, seasonal recipes, energy saving suggestions, green living recommendations, and a host of other fun stuff.
Texas deregulated most of the state's electricity markets in 2002, a move aimed at lowering electricity costs by letting consumers choose their own electric power providers and their own plans. Some parts of Texas continued to be regulated, including those that get power from municipal utilities, electric cooperatives and investor-owned utilities that operate outside the state's primary power grid.

About 14 years ago, Texas deregulation laws initiated competition for electric companies. In Fort Worth, people in the community can pick a retail electric provider (REP), but not all renters, business owners and homeowners in Texas have this option. If consumers own a business, live or rent in the city, they can decide amongst Fort Worth electric rates in their ZIP code.
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