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“  The day after I posted a review on this web site, a StarTex representative contacted me about my review. She lowered the minimum usage fee to $4.99 and the minimum kWh threshold to 500. She renegotiated my contract to my full satisfaction, and now I'm a very happy customer. I wish I had been able to amend my earlier review, but instead, I just posted a new one here.

There are many people across the United States that rely on government run assistance programs to help pay their electricity bills. The primary purpose of these assistance programs is to ensure that everyone, regardless of financial income, has access to basic needs like electricity. Texas in particular offers a few assistance programs. However, as of late there has been some confusion as to which plans continue to provide electricity consumers with assistance, and which ones have ended. One of the biggest programs we get questions about the most often is Lite-Up Texas. This assistance program is actually defunct, meaning that...


About 14 years ago, Texas deregulation laws initiated competition for electric companies. In Fort Worth, people in the community can pick a retail electric provider (REP), but not all renters, business owners and homeowners in Texas have this option. If consumers own a business, live or rent in the city, they can decide amongst Fort Worth electric rates in their ZIP code.
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