Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.

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“  I've NEVER had a problem with StarTex. I've had several others and their rates and fees always increase. Startex doesn't have the lowest rate, but they are about in the middle. I always use the "AMI" promotional code when I renew and it gives me the cheapest possible price...typically about .2 cents off per kWh. I pay via my banks bill pay system and have never had an issue. They send me monthly bills, they send me renewal notices, and their customer service has always been prompt and courteous. I would highly recommend StarTex for a reliable, cost efficient, and good power company. ”
On July 5, 2017, Spark Energy Inc. published a press release announcing that their acquisition of Verde Energy is official. Verde Energy will now offer its services within Spark Energy Inc.’s brand of products. About Spark Energy Inc. Founded in 1999, Spark Energy Inc. is a retail energy provider for both residential and commercial energy consumers in 19 states. They provide services to 94 territories with headquarters located in Houston, Texas. The company provides a wide range of services with an emphasis on reasonable rates, stable rates as well as green energy options. About Verde Energy Verde Energy is a...
Since areas surrounding downtown – such as Sycamore and Northside – are mostly populated by families, homeowners might want to consider plans that will last for several years. Rather than switching REPs every few months, you can choose to stick with your preferred retailer for a longer period of time by opting for a long-term contract. Also, if you're looking to grow a relationship with your REP, you can research retailers based on their attention to customer care.
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