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Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.
Fort Worth has, for the most part, followed in the footsteps of the state. In 2013, the American Council for Energy Efficiency ranked Fort Worth 26th in the list of America's most energy-efficient cities. The use of green energy in Fort Worth will continue to rise as the city's new Sustainability Task Force aims to make the city's development and growth more sustainable.