Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.
Yesterday, Shell Energy North America announced that they have officially signed an agreement to purchase MP2 Energy LLC. The signed agreement is only the first step in the acquisition process, as the agreement still needs to be approved by regulators. This approval process is expected to wrap up before the last few months of 2017. According to a recent press release published by Cision PR Newswire, Glenn Wright, Vice President of Shell Energy North America provided the following statement: “We are proud to bring MP2 into the Shell Energy North America family,” he said. “MP2 has established itself as a significant...
Companies across many industries use sales, promotions, and incentives to advertise and attract new customers — electric companies in deregulated states are no different. Many homes and businesses across the United States benefit from having the option to choose an electricity provider.  Of course, after the initial 3-month, 6 month, 12-month plan, etc. contract has expired with one provider, a home or business can switch to another provider offering services in that area. Since switching electricity companies is fairly easy, most providers offer different types of incentives to try and attract a competitor’s customers. But first things first. Before we get...

About 14 years ago, Texas deregulation laws initiated competition for electric companies. In Fort Worth, people in the community can pick a retail electric provider (REP), but not all renters, business owners and homeowners in Texas have this option. If consumers own a business, live or rent in the city, they can decide amongst Fort Worth electric rates in their ZIP code.
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