Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.
The Dallas-Fort Worth Metroplex is made up of 10,000-plus business headquarters. Fort Worth businesses can request a custom supply rate to reflect past and expected energy consumption. Also, energy-conscious businesses should inquire about renewable energy supply plans or add-ons. In Fort Worth, energy efficiency is held in high regard. The city created the Business Smart program to recognize businesses that are making eco-friendly changes to the way they use energy, reduce waste and more. If you're interested in a business energy plan, reach out for help from our business energy specialists.

Whether consumers are interested in a Fort Worth energy plan that features green energy, a price-protected supply rate or is from a leading Texas REP, shopping around can help narrow the supply plan search. Although Fort Worth community members can sign up with a REP, they'll still keep in contact with Oncor – the area's transmission and distribution service provider (TDSP).
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