It’s recently come to our attention that there are some fairly substantial market changes that are impacting commercial customer electricity statements. These market changes have to do with something called the 4 Coincident Peak (4CP) program. If you participated in this program in 2016, then you might have already noticed that your utility has sent you new charges. The reason for this is because they have determined that your meter’s “demand element” has changed. But what do these changes really mean? What is the 4CP program and why are utilities suddenly applying new charges? And how can you benefit from...
Following a warning from the FBI last month that Russian hackers were attacking the US power grid, Energy Services Group (ESG) has been knocked offline for the second time in recent months. As of this writing, ESG’s systems remain offline to scores of brokers, suppliers, and utilities in Texas that rely on them every single day.  ESG has yet to release many details in regards to the continued outage, but it has stated that it will be down until “further notice.” ESG not only strongly supports and impacts Texas’ energy operations, but dozens of other states, provinces, and prefectures,...
“Electricity websites are confusing, especially in the DFW area. I appreciate that Quick [Electricity] is a “no gimmick” electric provider. I got a cheap rate and I continue to get notifications of any changes the company is going through unlike other prepaid lights companies in Fort Worth. I really do payLESS for power with Quick [Electricity]. Thanks from Ft Worth.”

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If you’re a Duke Energy customer, your piggy bank might see a little more coin this summer. According to recent press release, customers of Duke Energy are likely in for a treat this summer! Experts say that based on several different factors, the electric power company’s customer’s bills will be 3% – 4% lower compared to 2016’s summer months. President of Duke Energy Ohio and Kentucky had the following to say about the good news: “We experienced warmer-than-normal weather last summer. As a result, our customers used more electricity to cool their homes. This summer, we’re forecasting temperatures that are closer to normal. That means our...

Companies across many industries use sales, promotions, and incentives to advertise and attract new customers — electric companies in deregulated states are no different. Many homes and businesses across the United States benefit from having the option to choose an electricity provider.  Of course, after the initial 3-month, 6 month, 12-month plan, etc. contract has expired with one provider, a home or business can switch to another provider offering services in that area. Since switching electricity companies is fairly easy, most providers offer different types of incentives to try and attract a competitor’s customers. But first things first. Before we get...
With more than a decade in business as a quality electricity provider, Spark Energy works to consistently deliver reliable, low-cost electricity, community support and a better customer experience to hundreds of thousands of satisfied customers across sixteen states. Why do we do it? Because we are committed to being the best electricity supplier in the country. In Fort Worth, that means:
I LOVE this company. No deposit, my power was turned on within 24 hours. I get a daily text and e-mail telling me my electrical usage each day along with my balance and estimated day remaining.. I can really see how what activitues affect my usage and adjust.. I never have a big bill i just add funds each pay day and add a little extra when i have …

Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.

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