Companies across many industries use sales, promotions, and incentives to advertise and attract new customers — electric companies in deregulated states are no different. Many homes and businesses across the United States benefit from having the option to choose an electricity provider.  Of course, after the initial 3-month, 6 month, 12-month plan, etc. contract has expired with one provider, a home or business can switch to another provider offering services in that area. Since switching electricity companies is fairly easy, most providers offer different types of incentives to try and attract a competitor’s customers. But first things first. Before we get...
Bounce Energy loves the Internet, especially when it comes to social media. We look at social networks as exciting ways to interact with our customers, share information, and address any concerns you might have. On our social media outlets, you'll find energy efficiency tips, seasonal recipes, energy saving suggestions, green living recommendations, and a host of other fun stuff.
Rates differ from state to state, city to city, time of year, provider to provider… so how can a consumer know that they are looking at a good electric rate? There are many factors that have an impact on electricity rates. So, it’s important to have a good understanding of what those factors are and what you, as an electricity consumer need to look for in a ‘good’ electricity rate. Home vs. Business Rates For starters, are you a residential or commercial customer?  If you’re using your electric service for your home, then in general expect to pay more per...
It’s recently come to our attention that there are some fairly substantial market changes that are impacting commercial customer electricity statements. These market changes have to do with something called the 4 Coincident Peak (4CP) program. If you participated in this program in 2016, then you might have already noticed that your utility has sent you new charges. The reason for this is because they have determined that your meter’s “demand element” has changed. But what do these changes really mean? What is the 4CP program and why are utilities suddenly applying new charges? And how can you benefit from...

Since areas surrounding downtown – such as Sycamore and Northside – are mostly populated by families, homeowners might want to consider plans that will last for several years. Rather than switching REPs every few months, you can choose to stick with your preferred retailer for a longer period of time by opting for a long-term contract. Also, if you're looking to grow a relationship with your REP, you can research retailers based on their attention to customer care.
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