Understanding your electricity service should be easy and we realize that some companies make it harder than it should be. With the Bounce Energy Promise we will work hard to keep you as a customer with our fun rewards programs and great prices. We will never charge you unnecessary or deceptive fees. We have many ways for you to contact us either through online chat, social media, email, or phone. We will do everything in our power to keep our customers satisfied.

“  I have been with Startex since 2006.I have been pleasently surprised with their prompt,friendly service.Unlike prior experiences with my local cable and phone company.When you call with a question.They have never let me languish on hold.Or subject you to some horrid robot goonie.Although,I have noticed a little cheaper rate elsewhere.I will stick with Startex.I guess that I am "old school".And In these times of poor service and rude people.That means alot to me. ”
If you’re a Duke Energy customer, your piggy bank might see a little more coin this summer. According to recent press release, customers of Duke Energy are likely in for a treat this summer! Experts say that based on several different factors, the electric power company’s customer’s bills will be 3% – 4% lower compared to 2016’s summer months. President of Duke Energy Ohio and Kentucky had the following to say about the good news: “We experienced warmer-than-normal weather last summer. As a result, our customers used more electricity to cool their homes. This summer, we’re forecasting temperatures that are closer to normal. That means our...
Yesterday, Shell Energy North America announced that they have officially signed an agreement to purchase MP2 Energy LLC. The signed agreement is only the first step in the acquisition process, as the agreement still needs to be approved by regulators. This approval process is expected to wrap up before the last few months of 2017. According to a recent press release published by Cision PR Newswire, Glenn Wright, Vice President of Shell Energy North America provided the following statement: “We are proud to bring MP2 into the Shell Energy North America family,” he said. “MP2 has established itself as a significant...
If you’ve read the news in recent weeks, it’s become extremely clear that hurricane season is upon the United States. While hurricane season itself isn’t unusual, the fact that so many of these storms are making landfall in places like Texas and Florida is. The problem with hurricanes making landfall is that they can cause incredible damage in a short period of time. With winds between 74 (category 1) to 154 (category 5) mph, and an average rainfall of 5 – 15 inches, power lines can break, poles can topple over, and the power in your home can go out —...

Residents get to choose their provider as there are many different ones serving the area. With a total of 7.5 million customers, Oncor Electric Delivery manages Fort Worth's utility service areas and distributes power to residences. Although residents can only have Oncor Electric Delivery as their utility company, they get their choice of suppliers. Several energy providers serve Fort Worth, and it can sometimes be hard for people to know which service to select. Choose Energy helps connect consumers with reliable energy companies such as TriEagle Energy, TXU Energy and Direct Energy.

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