Texas has one of the most thriving electricity markets in the country, and Houston is reaping the benefits. In a state that has plenty of oil, as well as a rapidly growing renewable sector, electricity providers are flocking to its largest city in search of customers. This is good news for residents of the city of Houston. Companies are competing for electricity contracts, and are willing to offer customers great deals to get business.

In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.


We use our experience and connections in the electricity industry to find a plan that fits your needs. We provide you with a detailed report, with recommendations for making the right choice, so you can make an informed decision about which rate and plan are right for you. Once you select and approve your change, we handle it from there, so your transition to a new electricity provider is hassle-free. Have questions about switching to a lower electricity rate and a new service plan? Please call us today at 214-446-2210, or send us an email.
Comparing electricity plans in Houston means more than just looking at plans to find the lowest rate. Be sure to take a look at each plan's Product Details to get a better idea of what each one entails. These fact sheets are more than just supply rates per kWh and term lengths; they include information on base charges, utility fees and cancellation fees. They also can include features such as usage credits, green energy products or even free weekends.

I had service with Startex at my home and at a rental property. I requested the power be turned off at the rental home. I had an online transcript of the call to document the request. Instead, they turned it off at my home. I lost all the food in the refrigerator and the freezer. The power at the rental was still on. I called them about the issue. They stated it was not their issue. They told me that the utility company must have turned it off. I called the utility provider and the confirmed they had a move our request from Startex. Startex is not ethical and does not take responsibility for their errors. Choose another provider.


Here are my 2 cents about electric companies when shopping around for the best rates. Currently, the average cents/kWh in Houston is 10 cents, after speaking to a very helpful, very informative Green Mountain Energy representative. Although their rates are a little higher than my current rates, they have FANTASTIC customer service (which is almost worth it). The GME rep even recommended that I stick with what I am using now since it's cheaper.
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