I was unwillingly and unknowingly signed up by a Green Mountain energy Sales Advisor who approached me at a career event.I was approached by a guy who asked if he could just talk to me about what Green Mountain has to offer, even though I told him no. Although I am currently in a contract with my provider, and very satisfied with my current service, I decided to give this guy the benefit of the doubt and listen to his sales pitch (I'm in sales as well and was interested to see how effective he was)He informed me about some of the rates they offered and how they are "environmentally conscious" blah blah blah. He then asked if he could have my email address in order to send me rates, along with a 10-day promotional period where IF I decided I wanted to make the switch, I would be able to do so by clicking the link in the email. He guaranteed that they would handle everything with my current provider and make the switch a smooth transition. I reiterated the fact that I was not interested in switching, and that the contract I have in place is in my roommates name anyways. He said "No problem! This is NOT a promise of service. This is simply an option for you if you DO decide to switch.". Well, after reading all of these wonderful Yelp reviews on Green Mountain (sarcasm), I decided hell no, I'm staying with my current provider. 10 days later, I have an email from Green Mountain stating that I was now a customer. I immediately called them and told them I never gave consent to be a Green Mountain customer. Keep in mind, THIS GUY ONLY HAD MY NAME AND EMAIL ADDRESS. I could literally sign my dog up for Green Mountain, that's how easy it was for them to do it for me. Anyways, now I'm in a mess trying to get my other service turned back on, which they're charging $410 for a reactivation fee along with the early termination fee from this scam artist. Bottom line - do not speak with any sales associates from this company and if you do, don't give them ANY information.
As a Frontier Utilities customer you have access to additional benefits including various payment options, an online account manager, text balance updates and customer service support available during business hours by phone or email. Frontier Utilities' service and workplace excellence earned it the 2014 Better Business Bureau Award of Distinction.
Patrick Mays, an engineer for an oil and gas company in Houston, recently went shopping for a new electricity plan and found that the best deal available would cost about 55 percent more than what he’s paying, boosting his average rate to 9.5 cents per kilowatt hour from 6.1 cents under his expiring 12-month contract. The power bills for his 2,000-square foot home will climb an average of $30 a month over the year, he said, but he will take the brunt of the rate increase during the hot summer when he estimates his monthly bill will top out at $186, nearly double the $95 he paid last year.
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